John d: /* ASML Documentation - request access */

2024-10-26T19:14:31Z

ASML Documentation - request access

← Older revision		Revision as of 19:14, 26 October 2024
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	==== ASML Documentation - request access ====		==== ASML Documentation - request access ====
	~~The exception is for~~ the [[Stepper 3 (ASML DUV)#Operating Procedures\|ASML Documentation]], ~~where~~ the supervisor still must grant access to your ''NetID@ucsb.edu'' account (by ~~vendor~~ ~~request~~).		For the [[Stepper 3 (ASML DUV)#Operating Procedures\|ASML Documentation]], the tool supervisor still must grant access to your ''NetID@ucsb.edu'' account (a requirement by the tool vendor).

	* Email the ASML tool supervisor to request access.		* Email the [[Stepper 3 (ASML DUV)\|ASML tool supervisor]] to request access.
	* Make sure to <u>include your UCSB NetID</u> in the request. We can only grant access to Authorized NanoFab users with a valid UCSB NetID, by vendor request.		* Make sure to <u>include your UCSB NetID</u> in the request. We can only grant access to Authorized NanoFab users with a valid UCSB NetID, by vendor request.

John d: made "Wrogn google account" and "gdrive wont allow correct account" sections

2024-10-26T19:11:25Z

made "Wrogn google account" and "gdrive wont allow correct account" sections

New page

Your UCSB NetID - formatted like ''MyNetID''@ucsb.edu - is a Google login!

* You received a UCSB NetID as part of NanoFab access, it is used for online safety trainings etc.
* Your UCSBNetID is a full Google Apps account - so there is an associated Gmail account etc. We recommend you setup this gmail to forward to your primary email address.

== Common problems ==
When accessing access-restricted Google pages, here are common issues & solutions:

=== Wrong Google account ===
If you see a field like this:
[[File:UCSB NetID wrong google account access denied v1.png|alt=screenshot of google "request access" page|none|thumb|332x332px]]

* The circled region above shows that you are NOT logged in with your UCSB NetID Google account (which should show an address like '''''YourNetID''@ucsb.edu''').
* You are erroneously using a Personal Google account.

To switch accounts,

* Click the circled google login button
* Choose "'''Use Another Account'''", or click the "'''''YourNetID''@ucsb.edu'''" login if available.
** Login with ''MyNetID@ucsb.edu'' as your username, and your chosen password.

After this the requested page should work - retry the link or reload the page.

Make sure the top-right of the page shows the correct UCSB Login, not your personal login:
[[File:UCSB NetID - correct google account v1.png|alt=Screenshot of Top-right of google pages showing the UCSB Logo.|none|thumb|330x330px|Top-right of google pages should show the UCSB Logo if you are logged in with your UCSB NetID.]]
You can click the above button to switch between active Google logins.

==== ASML Documentation - request access ====
The exception is for the [[Stepper 3 (ASML DUV)#Operating Procedures|ASML Documentation]], where the supervisor still must grant access to your ''NetID@ucsb.edu'' account (by vendor request).

* Email the ASML tool supervisor to request access.
* Make sure to include your UCSB NetID in the request. We can only grant access to Authorized NanoFab users with a valid UCSB NetID, by vendor request.

=== Google always changes login when viewing the page ===
Due to a Google bug, sometimes switching google logins doesn't load the original Google Drive page making it impossible to do so with the correct Google login.

To remedy this, you need to:

* Log Out of all Google Accounts,
** Click the Icon of your currently logged-in Google account on the top-right
** Choose "'''Sign out of all accounts'''"
* Log In with ''only'' the desired Google Account (eg. with your UCSB NetID).

If logging out of other accounts presents a major inconvenience, then you can instead use a separate Web Browser app to do this.

For example if you usually use Google Chrome and are experiencing this problem

* download [https://www.mozilla.org/en-US/firefox/ Mozilla Firefox] or [https://www.opera.com/ Opera] or another browser, and
* ''only'' login with your UCSB NetID on that browser app (no other Google accounts), and
* then access the desired page.

UCSB NetID Login Troubleshooting - Revision history

John d: /* ASML Documentation - request access */

John d: made "Wrogn google account" and "gdrive wont allow correct account" sections